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February 10, 2006
Sorry, your refund has been sent to charity (Electric New Paper)
Ms Rosalind Fong, 40, when she e-mailed a manufacturer about a set of plastic book-covers that did not fit properly. [...] About nine months ago, she ordered 100 custom-made plastic covers for her 11-year-old daughter Jermayne's comic book collection. Jermayne has been collecting Archie comic books, which cost between $3.95 and $5.95, for about three years. She has more than 100 of them. The covers were delivered in May last year, but to Ms Fong's dismay, only three out of 100 fit the books. The covers were supposed to be 11cm by 17cm, about the size of a DVD cover.
[...]
Madam Siau said the covers did not fit because the books were of different sizes. Ms Fong said even though the books were of slightly different thickness, they were the same height and width. The three covers that fit, could fit books of different thickness, she added. The rest had the wrong height or width. She has already returned them. Ms Fong said: 'My main concern now is not the money but how consumers can be protected.'
[I sympathize with Ms. Fong's situation in Singapore. I know that I become extremely irritable when something goes wrong when working with comic books, especially since in my mind, they are priceless (much like how I imagine an 11-year old child probably sees them). Hardcover plastic slipcases sounds like an ultra-cool idea, but my question is why not use polybags? I use them and I cannot foresee a child treating a comic book like an action figure or a doll. BK]
Posted by kuechebj at February 10, 2006 04:40 PM